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PRIVACY POLICIES

By using the website www.lunaartsonline.com and domain name or any other Luna Arts owned linked pages, you agree to the policies set and you hereby acknowledge to our collection, use, and sharing of your information as described in this Privacy Policy.

This PRIVACY POLICY explains about how www.lunaartsonline.com collects the personally identifiable information and non personally identifiable information, uses, discloses and guards it on the website. While using some services at our website, you will be asked to provide some basic information to us. For instance, when creating a user ID, you need to provide your personal information such as your home address, email id, phone number, or while making a payment, you need to provide the financial details.

We are committed to protecting your privacy on-line. Our primary objective in collecting personally identifiable information is to provide you with a safe, user friendly and efficient experience. We only collect personal information about you that we consider necessary for this purpose in order to improve our marketing needs, to analyze site usage, improve our content and product offerings, and customize the website’s data & services. And we may use your information to contact you.

We do NOT save any details associated with your credit/debit card or bank accounts.

Our services are intended for users ages 18 and older. We will remove any information in our database that we know originates from a person under the age of 18.

We use your IP address to help diagnose problems with our server, and to administer our website. We save IP address to prevent continous fraudalent access to our system, and to prevent fake orders only.

All your personal information with us is completely private and confidential. All the information povided by you as a registered user is never shared with any individual or third party.

We save your personal information for following purpose :

  1. For processing your order , for delivery purpose and post-order support only.
  2. For improving the user experience while browsing the Website, by providing a more relevant and customized experience.
  3. For answering the customer queries related to products and services.
  4. For updating you regarding our latest news & offers and for sending you important information related to our products & services.
  5. For conducting data analysis for our website.
  6. For responding to any kind of judicial process, whevever required.